The Impact of Technology Transfer on Organizational Performance: The Moderating Role of Absorptive Capacity

Abstract

This study aims to explore the impact of technology transfer on organizational performance. And aims to ascertain the impact of absorptive capacity as a mediating variable. The researcher used a descriptive analytical approach. Using a simple random sampling method to select a sample consists from several employees in top and middle administrators who work in Jordanian Communications companies (Zain, Orange and Umniah). The researcher designed a questionnaire. 250 questionnaires were distributed (online questionnaire) on the studied population, 216 questionnaires were received, and all were valid for analysis. With a response rate of (86.4%). Analyzing data via SPSS, the result indicated that technology transfer dimensions (Skills and experience and identification and development of technology) to gather have a significant impact on organizational performance dimensions to gather measured by the balanced scorecard (financial dimension, customer satisfaction, internal operations, and learning & growth). Also it was found that technology transfer has a significant impact on organizational performance mediated by the absorptive capacity. Based on the study’s results, the researcher provided several suggestions.