An Empirical Socio-Technical Analysis of Machine Learning in Executive Decision-Making

Authors

  • Jaykrishna Joshi Department of Data Science, Mukesh Patel School of Technology Management & Engineering, SVKM's NMIMS, Mumbai – 400056, Maharashtra, India.
  • Syonaa Nair Department of Data Science, Mukesh Patel School of Technology Management & Engineering, SVKM's NMIMS, Mumbai – 400056, Maharashtra, India.
  • Yashvi Shah Department of Data Science, Mukesh Patel School of Technology Management & Engineering, SVKM's NMIMS, Mumbai – 400056, Maharashtra, India.
  • Bhakti Kaur Department of Data Science, Mukesh Patel School of Technology Management & Engineering, SVKM's NMIMS, Mumbai – 400056, Maharashtra, India.
  • Swayam Parhi Department of Data Science, Mukesh Patel School of Technology Management & Engineering, SVKM's NMIMS, Mumbai – 400056, Maharashtra, India.
  • Piyush Agarwal Department of Data Science, Mukesh Patel School of Technology Management & Engineering, SVKM's NMIMS, Mumbai – 400056, Maharashtra, India.

DOI:

https://doi.org/10.70917/ijcisim-2026-4773

Keywords:

Machine Learning, Strategic Management, HR Analytics, Digital Transformation, AI Governance, Change Management

Abstract

In this paper, we work from the ground reality of Machine Learning in Advanced Stages of Management: Evidence from global business leaders and leading global companies. Machine Learning (ML) is often advertised as a plug-and-play solution for executive decision-making, but the reality of the corporate world as ML is much more complex. This paper goes beyond the usual industry hype and looks at how advanced predictive models work within complex corporate cultures to understand how to use machine learning in such organizations. Based on empirical data and the analysis of the most relevant data from the world's top market leaders, we examine the friction between mathematical capability and organizational reality. Our findings show that algorithmic sophistication is rarely the sole factor of project success: long-term business value depends not just on technology but also on data governance, leadership alignment, and cultural readiness. The study concludes with an integrated socio-technical framework to help executives move ML projects from isolated experiments into sustainable corporate assets.

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Published

2026-08-17

How to Cite

Jaykrishna Joshi, Syonaa Nair, Yashvi Shah, Bhakti Kaur, Swayam Parhi, & Piyush Agarwal. (2026). An Empirical Socio-Technical Analysis of Machine Learning in Executive Decision-Making. International Journal of Computer Information Systems and Industrial Management Applications, 18(17s), 565–571. https://doi.org/10.70917/ijcisim-2026-4773

Issue

Section

Original Articles