AI-Driven Supply Chains: Enhancing Efficiency and Sustainability in Modern Commerce
DOI:
https://doi.org/10.70917/ijcisim-2026-5085Keywords:
Artificial Intelligence, Supply Chain Management, Sustainable Supply Chains, Predictive Analytics, Supply Chain Efficiency, Intelligent Automation, Green Logistics, Modern CommerceAbstract
The use of AI is transforming supply chain management, moving from a reactive to a proactive, adaptive, and data-driven approach. This research explores the impact of AI in the supply chain on enhancing operational efficiency and fostering sustainability in today's business landscape. The focus of the research is in the application of machine learning, predictive analysis, smart automation, Internet of Things (IoT) connected systems, demand forecasting, inventory optimization, route planning and real-time tracking of the supply chain network. AI can help with more accurate demand forecasting, curbing overstocking, transportation inefficiencies, optimizing resource usage and enhancing responsiveness to market changes. Concurrently, AI-powered supply chain systems can play a role in sustainability by minimizing material waste, optimizing energy usage, curbing unnecessary transportation, and promoting smart utilization of natural resources. The benefits of AI are also reliant on the quality of data, technology, organization, employee skills, cybersecurity, and responsible data management practices. Part particular special attention is given to the connection between technical efficiency and environmental concern – excessive dependence on computational technologies can create energy and resource problems. The paper, therefore, argues that AI is a strategic enabler, rather than a solution on its own to the problem of supply chain. A combination of intelligent technologies and sustainable business practices adds to the resilience of supply chains, improves economic outcomes and helps an organisation better meet evolving customer and environmental needs. In conclusion, the study highlights the potential of AI to revolutionize supply chain management practices, enabling businesses to build efficient, sustainable, resilient, and transparent supply chains.