AN EMPIRICAL EXAMINATION OF WORK FAMILY CONFLICT ON INTERPERSONAL RELATIONS WOMEN EMPLOYEES

Abstract

The objective of this research is to examine work-family conflict among employees in the insurance sector and to understand the factors that influence their ability to balance professional and personal responsibilities. Work-life balance refers to maintaining equilibrium between work-related commitments and family or social activities, thereby reducing conflicts between professional and personal roles. A healthy work-life balance can improve employee efficiency, job satisfaction, family well-being, and overall productivity. Since organizational performance largely depends on employee performance, factors such as career demands, family responsibilities, social support, emotional intelligence, and organizational culture play significant roles. Effective emotional intelligence enables employees to manage emotions and cope with everyday personal and professional challenges more effectively. Furthermore, demanding work environments and organizational expectations may contribute to role overload and work-to-family interference, which are major dimensions of work-family conflict. Traditionally, organizations viewed work and family as separate domains. However, contemporary perspectives recognize their interrelationship and its significant impact on employee well-being and organizational effectiveness.