Socio-emotional factors and job adaptation in wokers from Conocoto

Abstract

It was essential to determine the influence of empathy and mood on the job adaptation of employees at the San Pedro de Conocoto Parish in Quito in 2026. This research was conducted using a quantitative approach, with an experimental, cross-sectional, and correlational design. The sample was formed through intentional convenience sampling of workers who chose to participate and who are part of the administrative, operational, and volunteer areas. The Organizational Empathy Scale, the Profile of Mood States Scale (POMS) for mood analysis, and a job adaptability questionnaire were used as measurement instruments. The data were analyzed using descriptive statistics and Pearson's correlation coefficient, with SPSS Statistics 29. The main results showed a significant relationship between empathy and job adjustment (r=0.73), as well as between mood and job adjustment (r=0.65), and between empathy and mood (r=0.69). These findings highlight that higher levels of empathy and more controlled emotional states contribute to better adaptation to the work environment. Finally, it is considered that socio-emotional aspects significantly influence job adjustment, which, in turn, underscores the need to develop strategies that promote empathy and emotion management to achieve adequate performance and well-being among employees.