Assessment and Identification of Major Common Causes of Poor Quality Products Through 80/20 Principle and Cost of Poor Quality in Garment Sectors

Authors

  • Moti Melkamu
  • Negasa Feyissa
  • Negash Lemma
  • Edossa Dugassa

Abstract

Garment sectors play a great role in the economic development of developing countries like Ethiopia and producing a quality product in garment sectors is the basic one for their profit and customers satisfaction. According to of the assessments from the 250 respondents showed that there is defective products, process failures, less responsiveness on quality, and less understanding of the cause of poor quality product and types of cost of quality with effective measured and due to this reason there is a loss with less customer’s satisfaction and it needs to assess and improvement for sectors. This study focused on the assessment and identification of the major common causes that affect the quality of the product through 80/20 principles with the identification of cost of quality. Qualitatively it identified the major causes of the poor quality product are listed by using a cause and effect diagram and quantitatively assessed is by using 80/20 principles. Analyzed data for three months (Jun, July, and August) shows total defective products are in cutting and spreading section 5925, Sewing section 9946, and Inspection and finishing section 5291. The study result shows that Quality Workmanship, Machine breakdown, and QC WIP are the major common causes in all sections that affect the quality product of the sector. Also, the analysis for three months of cost of quality in the company showed the total cost of good quality is 33% and the cost of poor quality is 67%. The forwarded recommended solution is to identify and record the main causes of poor quality products (defective), Focus and work on prevention and appraisal costs and reduce failure costs, Develop effective information about quality and transfer in and out of sectors, and Receive comments from both employers and customers and give immediate feedback for a solution.

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Published

2024-05-06

How to Cite

Moti Melkamu, Negasa Feyissa, Negash Lemma, & Edossa Dugassa. (2024). Assessment and Identification of Major Common Causes of Poor Quality Products Through 80/20 Principle and Cost of Poor Quality in Garment Sectors . International Journal of Computer Information Systems and Industrial Management Applications, 16(1), 10. Retrieved from https://cspub-ijcisim.org/index.php/ijcisim/article/view/619

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Original Articles