María Victoria Tapia Ponce and Yineima Rodelo Arrieta 2026. REGULATORY COMPLIANCE AS A COMPETITIVE ADVANTAGE IN AUTOMOTIVE AFTER-SALES SERVICE: An Integrative Framework Based on Service Quality, Consumer Rights and Customer Satisfaction in Colombia. International Journal of Computer Information Systems and Industrial Management Applications. 18, 16s (Aug. 2026), 1039–1048. DOI:https://doi.org/10.70917/ijcisim-2026-4629.