(1)
E.G.Vishnu Priya; A.Kavitha; S.Prithivi; R.Yuvaraj; P.G.Eandhizhai; J.Revathi; Shirmila Stanley. EVALUATING E-SERVICE QUALITY AND ITS IMPACT ON CUSTOMER SATISFACTION: EVIDENCE FROM ONLINE CONSUMERS IN CHENNAI. IJCISIM 2026, 18, 109-120.