BERND HILGARTH. E-Learning Success in Action! From Case Study Research to the creation of the Cybernetic e-Learning Management Model. International Journal of Computer Information Systems and Industrial Management Applications, [S. l.], v. 3, p. 12, 2011. Disponível em: https://cspub-ijcisim.org/index.php/ijcisim/article/view/115. Acesso em: 7 aug. 2024.