PUJAN ZIAIE; MARKUS ZILLER; JAN WOLLERSHEIM; HELMUT KRCMAR. Introducing a Generic Concept for an Online IT-Benchmarking System. International Journal of Computer Information Systems and Industrial Management Applications, [S. l.], v. 5, p. 14, 2013. Disponível em: https://cspub-ijcisim.org/index.php/ijcisim/article/view/208. Acesso em: 4 may. 2026.