E.G.VISHNU PRIYA; A.KAVITHA; S.PRITHIVI; R.YUVARAJ; P.G.EANDHIZHAI; J.REVATHI; SHIRMILA STANLEY. EVALUATING E-SERVICE QUALITY AND ITS IMPACT ON CUSTOMER SATISFACTION: EVIDENCE FROM ONLINE CONSUMERS IN CHENNAI. International Journal of Computer Information Systems and Industrial Management Applications, [S. l.], v. 18, n. 4s, p. 109–120, 2026. DOI: 10.70917/ijcisim-2026-2496. Disponível em: https://cspub-ijcisim.org/index.php/ijcisim/article/view/2496. Acesso em: 2 jul. 2026.