MARRI MADHAVI; SUDHA VEMARAJU; APEKSHA GARG. Exploring the Role of AI and IT in Shaping Organizational Citizenship Behavior: A Systematic Review of Influencing Factors. International Journal of Computer Information Systems and Industrial Management Applications, [S. l.], v. 18, n. 6s, p. 885–899, 2026. DOI: 10.70917/ijcisim-2026-2994. Disponível em: https://cspub-ijcisim.org/index.php/ijcisim/article/view/2994. Acesso em: 12 jul. 2026.