N. A. ARSHIYA AFRIN; MOHAMED HARIS O. EXPLORING BEST PRACTICES FOR CUSTOMER RELATIONSHIP MANAGEMENT IN THE TELECOMMUNICATIONS INDUSTRY. International Journal of Computer Information Systems and Industrial Management Applications, [S. l.], v. 18, n. 7s, p. 1162–1169, 2026. DOI: 10.70917/ijcisim-2026-3187. Disponível em: https://cspub-ijcisim.org/index.php/ijcisim/article/view/3187. Acesso em: 10 aug. 2026.