SACHIN BABULAL JADHAV; B. KSHIRSAGAR. Design and Development of an Efficient AI Chatbot for Customer Service Systems. International Journal of Computer Information Systems and Industrial Management Applications, [S. l.], v. 18, n. 9s, p. 1081–1105, 2026. DOI: 10.70917/ijcisim-2026-3520. Disponível em: https://cspub-ijcisim.org/index.php/ijcisim/article/view/3520. Acesso em: 18 aug. 2026.