RITU TALWAR; SAVITA P. VAIDYA. Impact of Artificial Intelligence (AI) on Service Quality and Customer Experience in the Banking Sector: An Empirical Study of National Capital Region (NCR), India. International Journal of Computer Information Systems and Industrial Management Applications, [S. l.], v. 18, n. 10s, p. 304–311, 2026. DOI: 10.70917/ijcisim-2026-3685. Disponível em: https://cspub-ijcisim.org/index.php/ijcisim/article/view/3685. Acesso em: 20 aug. 2026.