PHADKE NANDAKISHOR DATTATRAYA; BHUWAN CHANDRA. Assessing the Scalability and Cost-Effectiveness of Customer Relationship Management Automation Among Registered Small Enterprises in Maharashtra, India. International Journal of Computer Information Systems and Industrial Management Applications, [S. l.], v. 18, n. 18s, p. 1274–1287, 2026. DOI: 10.70917/ijcisim-2026-4975. Disponível em: https://cspub-ijcisim.org/index.php/ijcisim/article/view/4975. Acesso em: 23 aug. 2026.