ARISTA PRATAMA; FAISAL MUTTAQIN; SITI MUKAROMAH; ERISTYA MAYA SAFITRI; BELINDA INGRIDINA. The Impact of Anthropomorphism on AI Chatbot Usage Intention: The Mediating Role of Customer Experience in a Modified UTAUT Model. International Journal of Computer Information Systems and Industrial Management Applications, [S. l.], v. 18, n. 22s, p. 855–869, 2026. DOI: 10.70917/ijcisim-2026-5481. Disponível em: https://cspub-ijcisim.org/index.php/ijcisim/article/view/5481. Acesso em: 5 sep. 2026.