RAVI CHANDRA CHINTA. Reducing Duplicate Identity Creation in Enterprise CRM Through Guided Intake Workflows: A Cloud and Digital Experience Platform Approach. International Journal of Computer Information Systems and Industrial Management Applications, [S. l.], v. 18, n. 23s, p. 1931–1939, 2026. DOI: 10.70917/ijcisim-2026-5850. Disponível em: https://cspub-ijcisim.org/index.php/ijcisim/article/view/5850. Acesso em: 2 oct. 2026.