GOPAL YUVARAJ. A Human-in-the-Loop Decision Intelligence Architecture for Real-Time Support Operations in Enterprise Service Systems. International Journal of Computer Information Systems and Industrial Management Applications, [S. l.], v. 18, n. 21s, p. 2040–2054, 2026. DOI: 10.70917/ijcisim-2026-5979. Disponível em: https://cspub-ijcisim.org/index.php/ijcisim/article/view/5979. Acesso em: 6 nov. 2026.