Fatima Lucia Sheeba M., and T. Rita Rebekah. “Emotional Intelligence As a Predictor of Managerial Performance Among Middle-Level Managers in Customs House Agents and Freight Forwarding Firms at V.O. Chidambaranar Port”. International Journal of Computer Information Systems and Industrial Management Applications, vol. 18, no. 18s, Aug. 2026, pp. 871-8, doi:10.70917/ijcisim-2026-4929.